Insights
Essays, field notes, and observations on operations, transformation, and executive leadership.
Insight
On identifying change agents, and rebuilding roles to match where the org is headed.
Why "good process" and "good outcomes" aren't the same thing.
On resistance to change in long-tenured teams, and why it's not what leadership thinks it is.
Why most AI rollouts fail at the human layer, not the technical one.
On what determines whether a merger or acquisition actually works, six months in.
Why the real alignment work happens outside the room where decisions get made.
